Got questions?

Moyasar is a fully integrated online payment services that makes accepting payments simple and secure. It supports multiple methods including Mada, Visa, MasterCard, American Express, Apple Pay, Samsung Pay and more.

You can start with Moyasar in two ways, depending on where you are in your business journey: 1. Join Us button (Activate with Sales) Ready to accept live payments? Click “Join us” and submit your details. This allows our sales team to understand your business needs and guide you through activating Moyasar for production use. 2. Explore the Dashboard button (Sandbox) Want to explore first? Head to the Dashboard to test payments, APIs, and integrations in a sandbox environment. No sales interaction required.

Yes, you don’t need a fully launched website to start the activation process. However, before enabling live payments, we need to review basic details about your business, such as: 1. What you sell or offer. 2. Pricing and refund policy. 3. How customers can contact you. This helps us ensure compliance and activate your account smoothly once you’re ready to go live.

Our sales team will provide you with all the details you need, including pricing and applicable fees, based on your business requirements.

We offer flexible and simple communication channels via phone (8001111848) or email. Our team is always ready to listen to your feedback and provide prompt support.

The dashboard allows you to manage transactions, create invoices, perform partial/full refunds, and invite members with different roles.

It allows you to create a direct payment link through the dashboard and send it to customers via social media or other channels.

Go to the registration page, fill in the required details, and verify your email. After account creation, you can explore features in the sandbox. To fully activate the account, fill the activation form and the sales team will contact you.

An interactive testing environment that lets you explore and try all Moyasar services from the dashboard.

Moyasar currently focuses on providing services within Saudi Arabia only.

Mada cards: 24 hours to 3 business days. Credit cards: 7 to 14 business days. Weekends not included.

Yes, but we need to review your store basics like products, images, pricing, policies, and communication channels.

Your account remains active. If no sales occur within 3 months, our team will reach out to support and review your account.

You need a valid Saudi commercial registration (CR) or freelance license, and a Saudi commercial bank account linked to it.

Local: Zid, Qawafel, Mahd, Motgara. Global: PrestaShop, Magento2, OpenCart, WooCommerce, NopCommerce, WordPress.

No, but it should be related or compatible. All activities must be allowed by SAMA regulations.

Moyasar offers competitive transaction fees. Please contact our sales team for detailed pricing based on your business volume and requirements.

Moyasar is PCI-DSS compliant and follows SAMA regulations. All transactions are encrypted and processed through secure channels to ensure maximum security.

Yes, Moyasar provides easy integration options including APIs, SDKs, and plugins for popular platforms like WooCommerce, Magento, and more.

Moyasar supports Mada, credit cards (Visa, Mastercard, American Express), STC Pay, Apple Pay, Samsung Pay, and other local and international payment methods.

The approval process typically takes 2-5 business days after submitting all required documents and completing the verification process.

Yes, Moyasar provides a comprehensive sandbox environment where you can test all features and integrations before going live.

Moyasar offers phone support (800 111 1848), email support, comprehensive documentation, and developer resources to help you succeed.