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Learn what Moyasar is, the services it provides, its availability, requirements, and fee structure.

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General Information

What is Moyasar and what services does it offer?

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Moyasar is a fully integrated online payment services that makes accepting payments simple and secure. It supports multiple methods including Mada, Visa, MasterCard, American Express, Apple Pay, Samsung Pay and more.

How do I start with Moyasar?

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Go to the Registration Page, fill in the required information, and click Register. A verification email will be sent to you. After creating your account, you can explore features in the sandbox environment. To fully activate your account, fill out the form, and our sales team will contact you shortly.

Can I Activate My Account Before My Website Is Ready?

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You need to review the essentials of your store, such as products, images, prices, policies, refund procedures, and communication channels.

Fees & Rates

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Fees and rates are provided by our sales team.

How can I contact Moyasar for feedback or issues?

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We offer flexible and simple communication channels via phone (8001111848) or email. Our team is always ready to listen to your feedback and provide prompt support.

What features does the Moyasar dashboard offer?

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The dashboard allows you to manage transactions, create invoices, perform partial/full refunds, and invite members with different roles.

What is the invoice service?

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It allows you to create a direct payment link through the dashboard and send it to customers via social media or other channels.

How do I register for the Moyasar dashboard?

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Go to the registration page, fill in the required details, and verify your email. After account creation, you can explore features in the sandbox. To fully activate the account, fill the activation form and the sales team will contact you.

What is the Moyasar sandbox environment?

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An interactive testing environment that lets you explore and try all Moyasar services from the dashboard.

Is the service available outside Saudi Arabia?

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Moyasar currently focuses on providing services within Saudi Arabia only.

How long does it take to refund a payment to the customer's card?

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Mada cards: 24 hours to 3 business days. Credit cards: 7 to 14 business days. Weekends not included.

Can I activate my account before my website is ready?

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Yes, but we need to review your store basics like products, images, pricing, policies, and communication channels.

What happens to inactive accounts?

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Your account remains active. If no sales occur within 3 months, our team will reach out to support and review your account.

What are the basic requirements to use Moyasar?

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You need a valid Saudi commercial registration (CR) or freelance license, and a Saudi commercial bank account linked to it.

Which platforms are supported?

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Local: Zid, Qawafel, Mahd, Motgara. Global: PrestaShop, Magento2, OpenCart, WooCommerce, NopCommerce, WordPress.

Does the CR activity have to match the online store activity?

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No, but it should be related or compatible. All activities must be allowed by SAMA regulations.

What are the transaction fees for Moyasar?

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Moyasar offers competitive transaction fees. Please contact our sales team for detailed pricing based on your business volume and requirements.

How secure are payments processed through Moyasar?

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Moyasar is PCI-DSS compliant and follows SAMA regulations. All transactions are encrypted and processed through secure channels to ensure maximum security.

Can I integrate Moyasar with my existing website?

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Yes, Moyasar provides easy integration options including APIs, SDKs, and plugins for popular platforms like WooCommerce, Magento, and more.

What payment methods does Moyasar support?

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Moyasar supports Mada, credit cards (Visa, Mastercard, American Express), STC Pay, Apple Pay, Samsung Pay, and other local and international payment methods.

How long does it take to get approved for Moyasar?

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The approval process typically takes 2-5 business days after submitting all required documents and completing the verification process.

Can I test Moyasar before going live?

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Yes, Moyasar provides a comprehensive sandbox environment where you can test all features and integrations before going live.

What support does Moyasar provide?

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Moyasar offers phone support (800 111848), email support, comprehensive documentation, and developer resources to help you succeed.

Ready to transform Your Payment Experience?

With Moyasar, your business grows clearly & confidently, start today with a simple step.

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Under the Control and Supervision of the Saudi Central Bank.

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Moyasar - The Financial Infrastructure for Digital Payments