Privacy Policy

Introduction:

This Privacy Notice explains how Moyasar Financial Company ("Moyasar", "We", "Our", "Us") collects, processes, uses, discloses, and manages Personal Data within the Kingdom of Saudi Arabia, in compliance with the KSA Personal Data Protection Law (PDPL). This notice applies to all personal data handled by Moyasar.

Definitions:

• Data Controller: Moyasar is the Controller, the entity responsible for making decisions about how your Personal Data is processed.

• Personal Data: Any information relating to an identified or identifiable natural person, such as a name, an identification number, location data, or an online identifier. For example, your email address or phone number.

• Data Subject: An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name or location data.

Moyasar Financial Company values your Personal Data and is committed to processing it responsibly and in accordance with the KSA Personal Data Protection Law (PDPL) and other Applicable Data Protection Laws and Regulations. These include primarily Saudi Arabia’s National Data Management Office’s Interim Regulations on Personal Data Protection ("Interim Regulations") and other laws and regulations collectively referred to as "Applicable Laws."

Moyasar, as the Controller, is responsible for the processing of your Personal Data in accordance with these laws.

What Personal Data We Collect From You:

We may collect and process the following Information about you:

• Collected through the completion of online forms on our platform, such as the registration and sales forms.

• Issue Reporting: Information you provide or that we obtain when you report a problem with our platform.

• Business and Financial Information: To offer you competitive services and deals.

• Transaction Details: Records of transactions you may carry out through our platform.

• Customer Interaction Data: Data exchanged with our customer care representatives through websites, social media, or other customer service channels.

• Cookies:

  • Session Cookies: These do not store or send information from your device permanently. They are deleted when your browser session ends or the browser is closed.

  • Persistent Cookies: Stored on your device to recall information, settings, preferences, or login details you have saved.

• Analytics Services Provided by Google Inc.: We use Google Analytics to gather statistics on website traffic, its sources, and conversions into sales. Google controls the settings and use of these cookies, and their processing is managed according to Google's regulatory requirements.

Why We Collect Personal Data:

We collect and use personal data in accordance with the requirements of our business functions and services. The primary reason for gathering personally identifiable information is to comply with our legal and regulatory obligations under the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable regulations. We ensure that personal data is processed lawfully, fairly, and transparently, solely for the purposes specified in this policy.

Where we store your Personal Data:

Retention Period: Personal information will be stored only as long as necessary to fulfill the purposes for which it was collected.

Your Personal Data will be:

• Stored within the Kingdom of Saudi Arabia.

• Retained to meet any mandatory regulatory or legal obligations.

Do we transfer your data outside Saudi Arabia?

We primarily use data centers located in Saudi Arabia. Therefore, if you reside outside of Saudi Arabia, your personal information may be transferred to another country. As required by the Personal Data Protection Law, the recipients of your personal data are obligated to ensure a comparable level of protection for your information.

What rights do you have about the Personal Data we maintain on you?

• Right to be informed

• Right to access

• Right to obtain a copy

• Right to Correct or delete personal data

• Right to request destruction of Data

• Right to withdraw consent

Changes to our Privacy Policy

This Policy may undergo updates as necessary to remain compliant with legal requirements or to reflect changes in our business practices. We strongly encourage you to periodically review this Policy in order to stay informed about our practices regarding the processing of Personal Information.

Effective Date

This policy was modified on September 2024.

How You Contact Us?

If you have any questions, feel free to email us at ([email protected])or call us at 800-111-1848. For inquiries or complaints specifically related to personal data or our data privacy practices, please contact us at ([email protected]).