Refund Payment Manually


Refund Overview

Moyasar dashboard gives you the ability to do a full or partial refund for payment in your account. At the moment, refund only works for the Credit Card and MADA card payments.

Credit card refunds takes 1-3 days to be deposited in the buyer’s bank account, and one day for MADA cards.

On this page

Refund a payment

To refund a payment back to the shopper from the dashboard:

  1. Go to https://dashboard.moyasar.com/
  2. Click on the Login tab.
  3. After signing in, click on the Payments tap.

    payments-tab

  4. Click on the payment you want to be refunded.
  5. Click on the Refund at the top right.

    click on refund

  6. By default, you will do a full refund. For a partial refund, enter the amount to be refunded then click on Refund.

    refunded amount

  7. After a successful refund, the Refund amount and Refund Date will be added to the payment details.

    success refund


Last Modified : Jan 2019