Refund Payment Manually

Refund Overview

Moyasar dashboard gives you the ability to do a full or partial refund for payment in your account. At the moment, refund only works for the Credit Card and MADA card payments.

Credit card refunds takes 1-3 days to be deposited in the buyer’s bank account, and one day for MADA cards.

On this page

Refund a payment

To refund a payment back to the shopper from the dashboard:

  1. Go to
  2. Click on the Login tab.
  3. After signing in, click on the Payments tap.


  4. Click on the payment you want to be refunded.
  5. Click on the Refund at the top right.

    click on refund

  6. By default, you will do a full refund. For a partial refund, enter the amount to be refunded then click on Refund.

    refunded amount

  7. After a successful refund, the Refund amount and Refund Date will be added to the payment details.

    success refund

Last Modified : Aug 2021